Refund Policy

Last updated: May 10, 2022

Thank you for shopping at Duke Renders.

On our part, we assure you of a service of the highest quality and 100% personalized customer service to answer all your questions and guide you through the process.

If for any reason, you are not completely satisfied with your purchase we invite you to review our refund policy. We don’t offer Order Cancellations.

The following terms are applicable for any products that you purchased with us.

Conditions for Refunds

In order for the service to be eligible for a refund, please make sure that the service were purchased and started in the last 30 days.

Refunds will only be processed for projects or services started that have not met your expectations and needs.

To ask for a refund your order, please inform us of your decision on clear statement. You can inform us of your decision by email: info@dukerenders.com

We will reimburse you no later than 7 days from the cancellation email day. We will use the same means of payment as you used for the order, Some payment processor merchant fees may apply.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: info@dukerenders.com